Although your goods are very small never send them back in an envelope neither as registered letter. Do not use normal or local post. Only use insuranced parcel delivery.
The legal right to cancel does not apply for consumers outside of the European Union. Please contact us in advance before returning. Then we decide individually whether a return is possible and under what conditions. If you are returning from a non-EU country, please notice that we do not pay any duties or fees and that we can't make any customs declarations. In most cases delivery is possible only if custom clearance fees of minimum € 28,50 will be paid to DHL.
For a complete and binding statement, we refer to our cancellation policy of the legal instructions.
